What if my race pack doesn't arrive in the post?

You will have to pick up your event pack from the Saucony Store. Once you have picked up a new race pack, your original bib will be cancelled. Helpdesk will be open:

NEW Saucony store in Covent Garden.

4 James St, Covent Garden WC2E 8BH

Pack Collection Times:

Wednesday 9 July: 12:00 - 19:00

Thursday 10 July: 12:00 - 19:00

Friday 11 July: 12:00 - 19:00

Saturday 12 July: 10:00 - 18:00

If you can't make it to pack collection within these times, you can ask a friend/family member to pick up your race pack. The person picking up the pack will have to show:

• your PHOTO ID (picture of it is fine)
• your pack collection QR code - you won’t need this if you originally had postage

We look forward to having you with us!

Updated on: 28/01/2026