I selected rider pack collection, do I need anything to pick it up?
To be able to pick up your event pack you need your collection QR code and some form of ID.
All QR codes for event pack collection will be sent out the week prior to the event date via email as well as via text message with a link, please keep an eye out for these, the email might pop in your spam folder!
Should the QR code link not work, don’t worry! The team at the helpdesk/ event pack collection desk will be able to assist you.
Updated on: 28/01/2026
Thank you!